Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

By using the TrainerGoesOnline Website services, you agree to be bound by the following terms and conditions. TrainerGoesOnline Website reserves the right to change the Terms and Conditions at any time without notice, and your continued use of TrainerGoesOnline Website constitutes your consent to such changes.

Deposit taken for TGOx Elite package is only refundable when TGO team disqualifies the trainer, in all other cases it’s non refundable.

LIFETIME APP ACCESS OFFER TrainerGoesOnline offers a Lifetime App Access where clients, who are health and wellness coaches, can access the TGOx App for life with limited features. Clients can add unlimited paid clients through the app. Clients can also add up to 5 free clients (clients with no payment or payment of less than 100 rupees). A commission of 15% will be deducted from every payment processed through the app. Clients can request a full refund within 7 days of purchasing this offer by contacting support@trainergoesonline.com. No refunds will be issued after 7 days.

TGOX PRO MONTHLY SUBSCRIPTION The TGOxe Pro Monthly Subscription provides access to additional features on the app, reduces the commission to 10% of every payment, allows the addition of up to 20 free clients, and includes premium support and access to various video modules on setting up an online health and wellness business. Clients cannot get a refund for this offering but can cancel their subscription at any time through their account settings, ensuring they will not be charged for the subsequent month.

TGOX Elite Refund Policy If you have paid for and are chosen for the TGOx Elite. After a year, if you haven't earned 2x of your investment, you're eligible for a Money-Back Guarantee. However, to be eligible for this refund, the coach must submit all supporting documentation, proof of work & results they got based on the specific strategies, systems & resources shared by TrainerGoesOnline that specifically proves that the coach wasn't able to make at least 2x on their investment.

DESCRIPTION OF SERVICES TrainerGoesOnline will provide an ongoing set of online services including website design, copy, editorial development, website updates, performance marketing, and virtual assistant services as described by the representatives and on various service pages.

The Website may offer two types of Purchases: One-time (lifetime purchase) Purchase - for the period and cost provided within the Website without any prolongations or renewals; Subscription Purchase - for the period and cost provided with automatic prolongation/renewal for the same minimum term that has been initially selected until you or we cancel them.

HIGH TICKET SERVICES Digital Marketing Services (Performance Marketing) TrainerGoesOnline will offer online fitness coaching marketed via digital marketing channels ie. Instagram/Facebook to generate brand awareness and lead generation in order to attract qualified clients.

Appointment Setter Chat Service: TrainerGoesOnline will offer the Appointment Setter Chat Service for the client. The client desires to utilize digital marketing channels ie. Instagram/Facebook/LinkedIn to generate leads and book qualified calls through DMs.


MODIFICATIONS TO THE SERVICE AND PRICES Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

EXCLUDED FROM AGREEMENT You shall not be entitled to access the Services if you are TrainerGoesOnline’s direct competitor, except with TrainerGoesOnline’s prior written consent, and you are expressly instructed not to do so. In addition, you shall not access the Services for purposes of monitoring their availability, performance, or functionality, or for any other benchmarking or purposes competitive with TrainerGoesOnline's activities.

LIMITATIONS OF SCOPE TrainerGoesOnline Website will not be responsible for work that is beyond the scope of services outlined in the subscription plan in effect at the time Client initiates the service. Any changes to the scope of services will not be effective unless approved by both parties.

MANAGEMENT RESPONSIBILITY TrainerGoesOnline Website will provide certain tools, methods, and resources to Clients that are intended to help Clients grow and build their businesses. However, the Client is fully and exclusively responsible for its business performance and Client satisfaction. In addition, Client has full and exclusive responsibility for understanding and ensuring compliance with any regulatory, legal, or contractual obligations related to Client’s business, including without limitation, data held by Client and its Clients, the information provided by Client to Client and/or other third parties and any safeguarding and security measures that may be required. TrainerGoesOnline Website may participate in implementing needed systems services and functions, but the Client is solely responsible for the outcomes, actions taken and results produced.

COPYRIGHT All content produced by TrainerGoesOnline Website within the scope of Services including software and web code, contents, graphics, and design, or material developed or licensed by TrainerGoesOnline Website for Client as part of the Services is copyrighted by TrainerGoesOnline Website and remains the exclusive property of TrainerGoesOnline Website until handed over to Client. Upon termination of this Agreement, copyrights paid by Client shall belong to the Client. After full payment, if Client chooses to cancel this agreement as per the conditions in Section 6 below all TrainerGoesOnline Website copyrighted content, EXCEPT software, web code, themes, plug-ins and other files or code used to create the Client website can be used indefinitely by Client for their company website, newsletter and other marketing collateral. This use will be restricted to the Client company use only and the Client does not have any rights to resell, license, or otherwise allow 3rd parties use of the content. In the event, that the TrainerGoesOnline Website ceases business operations and providing the services described in this agreement all TrainerGoesOnline Website copyrighted content, EXCEPT software, web code, themes, plug-ins and other files or code used to create the Client website can be used indefinitely by Client for their company website, newsletter and other marketing collateral. This use will be restricted to the Client company use only and the Client does not have any rights to resell, license, or otherwise allow 3rd parties use of the content.

LINK Customer hereby acknowledges and agrees that TrainerGoesOnline Website shall have the right to use the name of Client, including the Client Web Site, for reference as a customer of TrainerGoesOnline Website services for referral and marketing purposes.

TERM/TERMINATION Except for reasons of non-performance by either party, this Agreement shall remain in effect until formally terminated in writing by either party. TrainerGoesOnline Website will start subscription billing to the Client beginning the date (“Renewal Date”) client agrees to these terms of services and it shall automatically renew for subsequent one (1) month periods until it is formally terminated in writing or email. Termination of this Agreement requires written or email notice delivered thirty (30) days prior to the desired date of termination. Failure to provide notice or a repeated failure to make payment by the date due during any period gives TrainerGoesOnline Website the option for immediate termination. Upon the expiration or termination of this Agreement for non-payment or non-performance by the client, (i) all licenses granted by TrainerGoesOnline Website to Client hereunder shall automatically terminate and Client shall immediately cease its use of the licensed content and other provided marketing collateral, and (ii) Client’s right to the Services afforded to TrainerGoesOnline Website’s Clients shall automatically terminate.

PAYMENT FOR SERVICES Set-up fees for website design are paid in full prior to work commencing. The client can wish to cancel a project at any point during the process, they shall remain liable for the work that has taken place and shall be invoiced accordingly. Subscription fees for the designer platform, hosting, security, and support are paid in arrears, every month on the date the services are provided. The client will pay monthly fees to TrainerGoesOnline Website for a subscription to Services as described in the TrainerGoesOnline Website plan in effect at the time of this agreement and for the license to use the TrainerGoesOnline Website web services, software, and licensed content in conjunction with these services. Payment will be made by automatic credit card or Paypal transactions. Invoices will include monthly subscription fees and any additional fees for elective or other additional Services that have been purchased by the Client. Invoices will be issued and automatic transactions processed on the Renewal Date as described in Section 6 above.

WARRANTY TrainerGoesOnline Website shall provide its services and meet its obligations under this Agreement in a timely and professional manner, using knowledge and skills consistent with generally acceptable standards in TrainerGoesOnline Website’s industry, and will provide a standard of care based on commercially reasonable efforts. The services and all products provided as part of the services are provided “as is” and TrainerGoesOnline Website disclaims, and the client waives, any warranties, express or implied, as to the merchantability, fitness for a particular use or purpose, title, non-infringement or any other warranty, condition, guaranty or representation related to the services. TrainerGoesOnline Website does not warrant that the software or any products or services provided hereunder will be uninterrupted or error-free. Under no circumstances, including negligence, shall the Company be liable for any direct, incidental, special, or consequential damages or otherwise, including any damages that result from the use of or inability to use the Website. The Company shall not be responsible for any damages whatsoever that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance.

LIMITATIONS OF LIABILITY Except to the extent finally determined to have resulted from the gross negligence or intentional misconduct of TrainerGoesOnline Website, TrainerGoesOnline Website’s liability to pay damages for any losses incurred by the client as a result of the breach of contract, negligence or other tort committed by TrainerGoesOnline Website, regardless of the theory of liability asserted, is limited to no more than the total amount of the most recent three (3) months of base fees paid under this agreement. In any case, TrainerGoesOnline Website and its licensors will not be liable for lost profits or any consequential, indirect, punitive, exemplary, or special damages. In addition, the TrainerGoesOnline Website shall have no liability to the client arising from or relating to any third-party hardware, software, information, or materials. TrainerGoesOnline Website is also not liable for direct or indirect damages created by viruses, hackers, or other malicious or accidental destruction of systems or data, though TrainerGoesOnline Website will attempt to prevent or minimize exposure to such risks.

INDEMNIFICATION Subject to the provisions hereof, Client shall indemnify, defend and hold harmless from and against any and all amounts payable under any judgment, verdict, court order, or settlement for third-party claims brought against TrainerGoesOnline Website and its licensors arising from products or services related to this Agreement. Conversely, TrainerGoesOnline Website shall indemnify, defend and hold harmless from and against any and all amounts payable under any judgment, verdict, court order, or settlement for third-party claims brought against Client arising from the gross negligence or intentional misconduct of TrainerGoesOnline Website


CONTACT Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to support@trainergoesonline.com